Cat Sitter Toronto

"Caring for cats isn’t what we do, it’s who we are!"

"Caring for cats isn’t what we do, it’s who we are!"

647-360-2504

COVID-19 Safety Precautions

Serving and Protecting Our Community 

To protect our clients

hand washing

Protocol 1

Staff will self-screen daily. If a staff displays any symptoms of Covid 19 they are removed from our scheduling until cleared by a doctor.

Protocol 2

At each visit staff will:
– Wash hands upon arrival and at any time after it is necessary (i.e. after cleaning litter)
– Masks and gloves will be worn at the appropriate times
– Using provided cleaning supplies to disinfect common touch surfaces

Protocol 3

During a Meet and Greet, staff will:
– Wear a mask and gloves
– Maintain a distance from the client
– Minimize the duration of the Meet and Greet

To protect our staff

Protocol 4

To ensure our employees are protected:
– Staff are provided with hand sanitizer, masks, and gloves
– Staff are given a list of protocols to follow at clients’ homes
– Clients are screened before the first visit of a booking

Protocol 5

Before visits begin, we ask that our clients notify us:
– If anyone in the home displays any symptoms of Covid 19
– If they have traveled outside of Ontario in the past 14 days
– If they or anyone in their home has come in contact with someone diagnosed with Covid 19, displaying any symptoms of Covid 19, or has returned to the province in the past 14 days
If we receive notification of any of these in a home, visits are cancelled to protect our staff

Protocol 6

A home must be empty for a minimum of 3 hours before any staff will go in on any visit
Staff will not complete visits if anyone else (i.e. cleaners, roomates, etc.) are in the home
We ask that clients notify us if someone else will be in the home to schedule visits as safely as possible.

New COVID-19 Policies

With every stage of Covid reopenings, Cat Sitter Toronto Inc. has created a corresponding service plan following provided guidelines from the provincial government. These plans take into consideration the safety of the clients and staff, and of course the needs of the cats. As always, it is our priority to provide excellent service to cats and clients alike. Clients can request to see our documented Covid policies (requests can be made to zara@catsittertoronto.ca).

We are here for you, and your cats during this time. We are aware of how delicate this climate is, and we will work to provide your cats the best care and give you peace of mind.

FAQs

Do you wear masks in clients’ homes?
We require masks to be worn during the first and last visits. All other visits are at the cat sitter’s discretion unless requested by the client.
How long are the visits during Covid?
Our standard visits are available during Stages 2 and 3. During Stage 1, we offer a drop-in, essential service visit. Clients are welcome to request the drop-in visit at any stage.
What do you need from clients?
We ask that you provide hand sanitizer and disinfectant wipes, or spray and paper towel. We will use these during the visit, and disinfect high-contact surfaces, such as light switches, counter tops, etc. It does help if clients place all necessary items in easy access, such as all food on the counter with a spoon, extra dishes, etc.
What happens if a staff member is sick?
The staff member is removed from the schedule immediately, and all visits are reassigned. The staff member requires doctor clearance to return on the schedule. In this situation, we may have to assign a sitter you and your cat may not be familiar with.

Service Areas (Downtown Toronto & East End)

  • St. James Town
  • Cabbagetown
  • Regent Park
  • Trefann Court
  • West Don Lands
  • Garden District
  • Downtown

  •  Chinatown

  • Entertainment District

  • East Bayfront

  • Bathurst Quay

  • Distillery District

  • Financial District

  • The Beach

  • Upper Beaches

  • Beach Hill

  • Fallingbrook

  • Birch Cliff

  • Danforth Village

  • Leslieville

  • Greenwood-Coxwell

  • Blake-Jones

  • Riverdale

  • Playter Estates

  • Crescent Town

  • Pape Village

  • Woodbine-Lumsden

  • Liberty Village
  • King West Village
  • West Queen West
  • Trinity Bellwoods
  • Little Portugal

If you’re unsure if we cover your specific area, please feel free to email or give us a call.

                  

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